Shipup

Shipup is a Paris-based SaaS company focusing on enhancing the post-purchase experience for e-commerce customers by providing real-time order tracking and delivery updates. Shipup’s platform allows online retailers to customize and brand their communication during the delivery process, helping to maintain customer engagement and satisfaction. They have integrated with over 120 carriers worldwide and work with notable brands like Carrefour, Yves Rocher, and Purple Carrot.

Over the years, Shipup has grown significantly, attracting over 500 clients across Europe and North America. The company employs around 50 people and prides itself on a diverse and dynamic team. Their innovative approach has caught the attention of larger industry players, leading to a majority stake acquisition by Global Blue in 2022. This acquisition aims to integrate Shipup’s technology into Global Blue’s suite of retail solutions, further enhancing the post-purchase experience for retailers globally.

Shipup’s success can be attributed to its ability to address both mid-market and large international clients’ needs through scalable, plug-and-play solutions. By focusing on the often-overlooked post-purchase phase, Shipup helps brands improve customer loyalty and satisfaction, ultimately driving repeat business and growth. Their seamless integration with popular e-commerce platforms and commitment to innovation make them a significant player in the e-commerce logistics sector​​.