Skeepers is a MarTech company that develops pragmatic and ROIistic people-smart solutions to help brands create value from and for their customers. Their SaaS solutions increase ROI and customer engagement. They provide an e-reputation management platform for businesses. Their platform helps businesses to collect, manage and analyze customer feedback, reviews and ratings. The main goal of Skeepers is to empower businesses with the tools they need to improve their reputation and customer satisfaction.
One of the key features of Skeepers platform is its ability to collect customer feedback and reviews from multiple sources such as social media, e-commerce platforms, and review sites. This allows businesses to get a comprehensive view of their reputation and identify areas for improvement. Additionally, the platform also includes analytics and reporting tools that can help businesses to understand their customers better and make data-driven decisions.
Skeepers also provides businesses with a variety of tools to manage and respond to customer feedback. This includes the ability to respond to reviews, monitor social media conversations, and set up automated alerts for negative reviews. This can help businesses to quickly address any issues and improve their reputation.
Skeepers platform is also designed to be highly customizable, which allows businesses to tailor it to their specific needs. The platform can be integrated with other business systems and tools, such as customer relationship management software and marketing automation platforms, which can help businesses to optimize their operations and improve their overall performance, while also increasing ROI and customer engagement.